Guest reviews of Sonesta Es Suites Orlando - Lake Buena Vista
Here you can find verified reviews our users posted on this website
Bill
5 months ago
Spacious suites with a full kitchen were great for our family. The noise from the guests upstairs made it hard to sleep. The game room was a fun bonus for the kids.
Mike
6 months ago
Sonesta Es Suites offers a great location near Disney and Universal, making it easy to explore the area. The spacious apartment-style rooms are ideal for families, complete with a kitchen. Plus, the on-site Starbucks and mini-market are lifesavers for snacks and quick coffee runs.
Malcolm
6 months ago
Location and value are superb. Close to Disney and Universal, traffic is manageable even during peak season. The room layout is commendable—a spacious kitchen, comfortable bed, and ample closet space. humidity levels are concerning. The musty smell is hard to overlook and hindered our comfort. Staff responsiveness was lacking, particularly with housekeeping and safety issues. The amenities looked appealing, but we didn’t utilize them. A lack of attention to cleanliness and functionality in the bathroom affected our experience. For the price, expectations should be higher. There’s potential here, but improvements are necessary.
James
6 months ago
The rooms are big and have a full kitchen--perfect for making meals.
It was not inexpensive, but still reasonable for what you get.
William
7 months ago
Spacious two-bedroom suite with a full kitchen was perfect for family. The game room was a hit for the kids. Parking fee added to our costs, which was a bummer. Limited breakfast options could definitely improve.
Joseph
7 months ago
The rooms felt like a cozy apartment! With two bedrooms and two baths, our family of five had all the space we needed. Plus, the outdoor pool was perfect for splashing around and relaxing after long days at the parks!
Recommend 💖✨
Jon
7 months ago
The room provided a spacious 2 bed, 2 bathroom suite, perfect for our group of five. Temperature control was effective, keeping the space comfortable. noise levels were an issue; we struggled with loud plumbing sounds. The beds were cozy, but the furniture appeared worn, making the sofa and chairs less comfortable. The cleanliness could use improvement, as cobwebs were noticed and the bathroom had some spots. The location was convenient for food and attractions, which was a notable advantage. Staff were accommodating during our room change, enhancing the overall experience.
Rachel
7 months ago
Great location and comfortable beds. Poor customer service made check-in stressful.
Mick
9 months ago
The swimming pool is a hit with the kids; The staff are super nice and helpful, and the room has a great view.
Parking isn't assigned, and it can be a hassle.
Donald
9 months ago
beautiful grounds, excellent location, pool paradise
James
10 months ago
The hotel is perfectly situated, being only about 15 minutes from Disney and surrounded by a variety of shops and restaurants like Steak 'n Shake and Romano's Macaroni Grill within a short walk, making it easy for my family to explore and have a great time; plus, the room off the pool was a hit with my kid, who loved jumping in as soon as the sun came up. One drawback is that the breakfast options could use improvement since it was just snacks, but overall, it's a sweet spot for weekend walks and fun.
Alan
10 months ago
I had a pretty frustrating experience with the breakfast situation. We were a party of four but only given two vouchers daily. Tried to use two on one day, and they wouldn’t allow it. Super misleading! Definitely left a bad taste.
Alan
10 months ago
spacious rooms, spacious kitchen with clean pots, pans, and utensils to cook your own meals and a great location that allows easy access to major parks and tourist activities nearby.
Totally content.
Clare
1 year ago
Impressive cleanliness and comfy beds set a great tone. The well-equipped kitchen was a lifesaver for meal prep, especially traveling with kids. Loved the spacious room facing the pool and the nice pool area with fun floating toys. the towel change schedule felt off, and the property has some maintenance issues that need attention. The smoke area near my room was a bit off-putting, and navigating the place with luggage was tricky. Despite a few hiccups, the security and relaxing atmosphere made it enjoyable, with plenty to explore nearby.
William
1 year ago
Just a prime choice for a fleeting stay in Orlando with reasonable value. The pool and hot tub were great.
Spencer
1 year ago
Had a cozy stay in a spacious and clean 2-bedroom suite during Christmas. Loved the comfy bed and the well-equipped outdoor amenities including the pool and game room. The housekeeping service coming three times a week was a convenient touch.
The lack of an elevator to the second floor was a hassle when carrying luggage. Breakfast was disappointing with a minimal selection, especially for an additional $15 parking fee per day.
David
1 year ago
Lined with inexpensive restaurants, canoed at Wekiwa Springs State Park—a chance at fame at Disney, Winter Park for grown-up fun, enjoyed trendy boutiques at Epcot. An Orlando legend with stories to tell!
Loved dirty brown water coming up through the carpet, a delightful surprise! .
Stephen
1 year ago
My friends and I had a blast hitting up the Magic Kingdom and Disney's Hollywood Studios! The quick drive to and from the parks meant more time for thrills and chills. The hotel's chill vibes and cool pool were the perfect way to end our epic theme park days.
We wished the hotel had a happening on-site arcade for some late-night gaming sessions with our crew.
Thomas
1 year ago
Our visit to the Magic Kingdom was a dream come true for our little ones. From the iconic castle to thrilling rides like Space Mountain and It’s a Small World, the whole family was immersed in a world of wonder and joy. It was truly a magical experience that we will cherish forever.
My wife says that the hotel could improve by offering complimentary stroller rentals for families with young children.
Peter
1 year ago
Great location near Disney, but our room had cleanliness issues.
Benjamin
1 year ago
clean rooms - great location near theme parks - many nearby restaurants - easy ticket purchase at front desk - enjoyed using laundry room - friendly staff with early check-in and late checkout
Totally recommend
Matthew
1 year ago
Close to Disney Springs and a supermarket nearby, convenient for last, minute essentials. Staff was helpful and the location was quiet, making it easy to relax after a day out. Not luxurious but clean and comfortable, offering a budget, friendly option for travelers without a car.
Breakfast disappointing , just a grab, and, go with muffins and coffee. Staff interactions not always pleasant, maybe overworked.
Edward
1 year ago
The bed was comfortable, and the location was great for exploring the area. there were some areas that needed improvement. The room smelled really bad, like humidity, and there were some unwelcome guests in the form of a frog and a lizard! The cleaning service was only offered once a week, which meant no cleaning at all during our short stay. The staff at check-in was not very friendly and seemed like they were doing us a big favor by checking us in. The hotel could benefit from some updates as it felt like it belonged to another era. The breakfast was disappointing, with bad coffee, stale muffins, and rotten bananas. We also had to pay $15 a day for parking and were charged the full amount of our stay upfront. while there were some positives like the spacious room and well-equipped kitchen, the outdated decor, lack of cleanliness, and poor service left much to be desired. The experience was tainted by the unpleasant smells, lack of hospitality, and subpar amenities. Next time, we'll be looking for a more up-to-date and customer-focused hotel for a better stay experience.
Paul
1 year ago
Our stay at this conveniently located hotel just outside the Disney parks was exceptional. The clean and spacious rooms provided plenty of comfort during our vacation as business travelers. The staff, particularly Cody, Richard, and the night shift girl on Tuesday night, went above and beyond in their friendly and helpful service. We greatly appreciated the late check-out offer and reliable transportation assistance from Hector. The breakfast options were plentiful and the location was perfect, with easy access to the nearby stores and I-4.
The outdated room, which had a slight odor upon arrival and a humid atmosphere. Additionally, the small and tight bathrooms were not easily maneuverable, and the grumpy staff member who checked the air-conditioning was unpleasant.
Joseph
1 year ago
Great location near major theme parks. Fully equipped kitchen for budget-friendly meals. Helpful staff and ticket assistance.
Felt cozy, no complaints.
Warren
2 years ago
we traveled for a mini vacation with our cousin and decided to stay in a suite hotel. the hotel staff was attentive and friendly and checked us in quickly. the room was roomy, clean and comfortable. although we did not use the kitchen facilities, everything you would need is there. we were surprised with the daily cocktail hour with food, and the expansive array of food for breakfast which was included. excellent value and would stay there again. love the view of the pool, and the hotel was across from our favorite store.
Nothing to dislike 😊
Michael
2 years ago
The location of Sonesta was perfect for visiting Walt Disney World Resort. The complimentary hot breakfast buffet was a delightful surprise, offering a wide variety of delicious foods and providing a convenient start to our day.
Harold
2 years ago
The spacious and comfy room exceeded my expectations. The quick check-in service and full toiletries in the shower were a nice touch. Enjoyed wine by the gazebo and the wonderful breakfast layout. I'd recommend this hotel.
Good
